Positive by Nature (“we”, “us”, “our”) is committed to protecting your personal data and respecting your privacy. This Privacy Policy explains what personal information we collect, how we use and store it, and what rights you have under the GDPR and other international privacy laws.

By using our website, online academy, or any of our services, you agree to the terms outlined in this Privacy Policy.

1. Who we are
Positive by Nature
Owned and operated by: Harriët van der Weele
Website: www.positivebynature.nl
Email: info@positivebynature.nl

2. Personal data we collect

We collect personal data that you voluntarily provide to us when you:

• Sign up for a training, workshop, or online product
• Subscribe to our newsletter
• Contact us via email or a contact form
• Request information or engage with our services
  
  This may include:
• Your name
• Email address
• Phone number
• Billing details (processed securely through third-party payment providers)
• Any other information you choose to share with us voluntarily
  
  We do not collect sensitive personal data unless you explicitly choose to provide it.

3. How we use your data
We use your personal data for the following purposes:

• To provide access to our services, online products, and trainings
• To communicate with you about your registration, questions, or requests
• To send newsletters or updates you have subscribed to
• To improve and personalise our services and website
• To comply with legal and contractual obligations
  
  We do not use your data for automated decision-making or profiling.

4. Legal basis for processing
We process personal data based on one or more of the following legal grounds:

• Your consent (e.g., newsletter subscription, accepting cookies)
• Performance of a contract (e.g., providing access to online training)
• Legitimate interest (e.g., improving services, security measures)
• Compliance with legal obligations

5. How we protect your data
We implement appropriate technical and organisational measures to safeguard your data from loss, misuse, unauthorised access, or disclosure.
Your data is stored only for as long as necessary to fulfil the purposes for which it was collected or to comply with legal requirements.

6. Sharing Your Data
We do not sell or rent your personal data.
We only share your data with trusted third parties when necessary to provide our services, such as:

• Payment processors
• Email service providers
• Website hosting and analytics partners
  These parties are contractually obligated to protect your data and may only process it on our behalf.
  We may also share data when required by law or legal proceedings.

7. Cookies
Positive by Nature uses functional and technical cookies to ensure the website operates properly, and analytical cookies (e.g., Google Analytics) to understand website use and improve your experience
When you first visit our website, you are asked to accept or decline cookies. You can disable cookies at any time via your browser settings and delete previously stored cookies.

8. Your rights
Depending on your location (EU, UK, US, or elsewhere), you may have the following rights:

• Right of access – to know what data we hold about you
• Right to rectification – to correct inaccurate information
• Right to erasure (“right to be forgotten”)
• Right to restrict processing
• Right to object to certain types of processing
• Right to data portability
• Right to withdraw consent at any time
• Right to lodge a complaint with your local data protection authority
  
  To exercise any of these rights, contact us at: info@positivebynature.nl. We will respond within 30 days.

9. International transfers
If your data is transferred outside the EU/EEA, we ensure that appropriate safeguards are in place, such as Standard Contractual Clauses (SCCs) or equivalent legal measures.

10. Changes to this Privacy Policy
We may update this Privacy Policy to reflect legal or operational changes. Any significant changes will be announced on our website, and the latest version will always be available here.

11. Children’s Privacy
Our website and services are not intended for children under 18. We do not knowingly collect data from minors. If you believe a child has submitted data, please contact us so we can delete it.

12. Contact information
If you have questions about this Privacy Policy or how we handle your personal data, please contact:

Positive by Nature
Email: info@positivebynature.nl
Website: www.positivebynature.com

Last update: December 2025